As part of our
ongoing "Getting to Know Your Local Businesses" series, this week we sat
down with Jerry Gerald, owner of Best Investments Siding & Windows
Tell us a bit about your business: What does your business offer, and how long have you been around?
the same phone number for over 35 years and having been at the same
location for 30 years (located on FM 1960 since 1987), BISW has the
experience and knowledge for most everything around the home exterior.
With over 2000 jobs completed in Humble, Atascocita and Kingwood, BISW’s
expertise is with siding, windows, roofing, patio covers, custom patio
outdoor living areas and little room enclosures. Insured for homeowner’s
protection, BISW has thousands of satisfied customers.BISW offers
hurricane impact windows, double pane vinyl, aluminum and wood
replacements windows, patio screens and stonework for the front exposure
or fireplace of a home. They are also experts at installing siding;
working with such brands as Marvin, Pella, Andersen, Simonton and NT
Window and hardiplank siding vendor James Hardie. Further, BISW is a
certified roof installer with GAF Timberline.
How did you decide to get involved in this line of work?
out of high school, I worked for my father-in-law in installing siding
and windows. I have over 45 years experience in the siding, window and
roofing business, six years hands-on installation experience and 39
years of experience in managing good installers and running this
Tell us a couple things you are proud of about your business. What are you known for? What separates you from the competition?
back to the community is what it's all about. I’ve served on a Houston
Livestock & Rodeo committee for over 20 years, focusing on securing
millions every year for scholarships for our youth leaders of tomorrow.
I’ve also served for over 24 years with the National Association of the
Remodeling Industry (NARI) Houston’s chapter and the Atascocita United
Methodist Church (AUMC) on an annual charity golf tournament. Over the
past 28 years of hosting this tournament, we’ve collected and raised
over $250,000 to give back to the community.
I’ve also worked with
other area organizations such as Humble Area Assistance Ministries
(HAAM), Boy Scouts, Habitat for Humanity and other various charities.
What is your favorite part of running this business?
enjoy helping people get their projects fixed right in a timely manner;
customer satisfaction is our top priority. We're unique because we have
had an excellent reputation with the Better Business Bureau for 39
years. We also have an almost unheard of Customer Satisfaction Rating of
97.5% by Guild Quality Service, Inc.
BISW has been honored with
multiple awards throughout the years, including three golden hammer
excellence awards from the Better Business Bureau (BBB) from 2005 to
2018, along with a 2017 Pinnacle Winner award and other BBB awards
dating back to 1980. We’ve also received four regional Contractor of the
Year awards from NARI, indicating that we have followed NARI’s strict
code of ethics to provide consumers peace of mind and completed our work
correctly and to the homeowner’s satisfaction.
Who is your ideal customer/client? Who do you serve best?
Homeowners who value quality work but do not want to pay a premium price are our ideal customers.
may entice customers with lower prices and then sacrifice either the
quality of workmanship or they cut back on the materials. We aren't the
cheapest, and we won't be the highest; but we will do the job right. We
can be trusted and our company backs its warranty. We serve educated
homeowners the best, custom building what they need to fit their
lifestyle and budget.
Is there any other information you'd like your potential customers/clients to know about your business?
a rarity in this industry, BISW accepts no money down and allows
homeowners to pay on completion. We also offer financing and accept
Mastercard, Visa, American Express and Discover.
Also, we post
special offers on this site’s profile and on our website. Our current
offer is for 10 Windows Installed for $3,495 (up to 96 ui). Many of our
customers have been pleasantly surprised that after we’ve installed
insulated windows, they see their utility bills lower up to $100 a
month. They are also pleased that they have less dust and noise in their
homes after these windows have been installed.
How do you see your business growing and improving over the next couple of years?
Our past builds our future. We will continue to focus on fair pricing for quality workmanship. To learn more about Best Investments Siding & Windows, visit our profile at TheWoodlandsTX.com or visit our website at