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Interview with Jerry Gerald of Best Investments Siding & Windows - The Woodlands

Interview with Jerry Gerald of Best Investments Siding & Windows - The Woodlands

Published: May 23, 2018, 12:00pm

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As part of our ongoing "Getting to Know Your Local Businesses" series, this week we sat down with Jerry Gerald, owner of Best Investments Siding & Windows (BISW).


Tell us a bit about your business: What does your business offer, and how long have you been around?
Having the same phone number for over 35 years and having been at the same location for 30 years (located on FM 1960 since 1987), BISW has the experience and knowledge for most everything around the home exterior. With over 2000 jobs completed in Humble, Atascocita and Kingwood, BISW’s expertise is with siding, windows, roofing, patio covers, custom patio outdoor living areas and little room enclosures. Insured for homeowner’s protection, BISW has thousands of satisfied customers.BISW offers hurricane impact windows, double pane vinyl, aluminum and wood replacements windows, patio screens and stonework for the front exposure or fireplace of a home. They are also experts at installing siding; working with such brands as Marvin, Pella, Andersen, Simonton and NT Window and hardiplank siding vendor James Hardie. Further, BISW is a certified roof installer with GAF Timberline.

How did you decide to get involved in this line of work?
Right out of high school, I worked for my father-in-law in installing siding and windows. I have over 45 years experience in the siding, window and roofing business, six years hands-on installation experience and 39 years of experience in managing good installers and running this company.

Tell us a couple things you are proud of about your business. What are you known for? What separates you from the competition?
Giving back to the community is what it's all about. I’ve served on a Houston Livestock & Rodeo committee for over 20 years, focusing on securing millions every year for scholarships for our youth leaders of tomorrow. I’ve also served for over 24 years with the National Association of the Remodeling Industry (NARI) Houston’s chapter and the Atascocita United Methodist Church (AUMC) on an annual charity golf tournament. Over the past 28 years of hosting this tournament, we’ve collected and raised over $250,000 to give back to the community.
I’ve also worked with other area organizations such as Humble Area Assistance Ministries (HAAM), Boy Scouts, Habitat for Humanity and other various charities.

What is your favorite part of running this business?
I enjoy helping people get their projects fixed right in a timely manner; customer satisfaction is our top priority. We're unique because we have had an excellent reputation with the Better Business Bureau for 39 years. We also have an almost unheard of Customer Satisfaction Rating of 97.5% by Guild Quality Service, Inc.
BISW has been honored with multiple awards throughout the years, including three golden hammer excellence awards from the Better Business Bureau (BBB) from 2005 to 2018, along with a 2017 Pinnacle Winner award and other BBB awards dating back to 1980. We’ve also received four regional Contractor of the Year awards from NARI, indicating that we have followed NARI’s strict code of ethics to provide consumers peace of mind and completed our work correctly and to the homeowner’s satisfaction.

Who is your ideal customer/client? Who do you serve best?
Homeowners who value quality work but do not want to pay a premium price are our ideal customers.
Others may entice customers with lower prices and then sacrifice either the quality of workmanship or they cut back on the materials. We aren't the cheapest, and we won't be the highest; but we will do the job right. We can be trusted and our company backs its warranty. We serve educated homeowners the best, custom building what they need to fit their lifestyle and budget.

Is there any other information you'd like your potential customers/clients to know about your business?
Offering a rarity in this industry, BISW accepts no money down and allows homeowners to pay on completion. We also offer financing and accept Mastercard, Visa, American Express and Discover.
Also, we post special offers on this site’s profile and on our website. Our current offer is for 10 Windows Installed for $3,495 (up to 96 ui). Many of our customers have been pleasantly surprised that after we’ve installed insulated windows, they see their utility bills lower up to $100 a month. They are also pleased that they have less dust and noise in their homes after these windows have been installed.

How do you see your business growing and improving over the next couple of years?
Our past builds our future. We will continue to focus on fair pricing for quality workmanship. To learn more about Best Investments Siding & Windows, visit our profile at TheWoodlandsTX.com or visit our website at
www.BestInvestmentsSidingandWindows.com



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