Position Desired: PROJECT MANAGER ● IMPLEMENTATION CONSULTANT

Cover Letter:
Technology Leader successful in the strategic planning and execution of IS systems and infrastructures. Exceptional critical-thinking ability to positively impact technically complex projects. Proven expertise in lifecycle project management. Articulate communicator with strong technical training talent.

KEY SIGNATURE STRENGTHS

Multisite Project Management ● Consulting Management ● Business Analysis & Planning ● Resource Planning & Allocation ● Technical Training ● Teambuilding & Leadership ● Customer Relationship Management ● IT Roadmap Development ● System Implementations ● Vendor Sourcing & Selection ● Best Practices

TECHNOLOGY EXPERIENCE

OPEN SYSTEMS, INC., Shakopee, Minnesota 2017 – 2018
ERP Software Application Consultant & Trainer
Facilitated remote user training on TRAVERSE ERP system and investigated and resolved user application questions and issues.
• Gathered requirements, developed end-user documentation and collaborated with project managers in the execution of software installations and upgrades.
• Assisted in the sales support cycle with planning and consulting on implementations and upgrades.

UNITED RENTALS, INC., Greenwich, Connecticut 1997 – 1999
Manager of Information Systems
Recruited by former director of United Waste Systems, Inc. to design and deploy a comprehensive IS infrastructure for this startup company. Accepted full responsibility for IS roadmap development, vendor sourcing and selection, staffing and training, technology implementation, project management and user support.
• Orchestrated the seamless integration of 80+ companies over a two-year period to include change management, problem resolution, service level administration, performance management, business continuity, security and all billing systems.
• Negotiated/secured consulting agreements with KPMG and IBM.
• Instituted an automated helpdesk tool to support 2,000+ users that significantly improved productivi

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