Position Desired: Information Technology support

Cover Letter:
**** ****
9950 Valance Way
Conroe, Tx 77385
****@*****.***
(***) ***-****

Summary of Qualifications

Customer focused professional with 15 plus years of experience in installing, upgrading and managing servers and business applications. Well-developed analytical skills with proven problem solving capabilities. Committed to a high standard of customer service, quality of work and the desire for learning and growing

Professional experience

Home Depot - 1341 W Davis St, Conroe, Tx 77304 February 2017 - Present
Flooring Associate


Lone Star College- University Park 1, 20515 SH 249. Houston, TX 77070 June 26-29 2017

Adjunct Faculty Instructor Game Design
• Monday June 26 to Thursday June 29 Introduction to game making
• Creating games with GameMaker and GDevelop


Hewlett Packard/HPE/DXC, Houston, TX May 2007 –April 2017

Windows Level 3 IT Systems Administration Windows Engineer working for IT Infrastructure Organization

• Windows Platform O.S Level 3 support (Windows 2K03-2K12R2), troubleshooting, upgrade, patching, management. Distribute server updates via update manager
• VERITAS Storage Foundations/Cluster server (version 5.1-6.1), troubleshooting, upgrade, patching, and management.
• Microsoft Cluster Server (Win 2K03-2K12R2), troubleshooting, upgrade, patching, management
• Participated in escalations for Windows servers, including Exchange, SharePoint and Web and proprietary applications.
• VMware ESX/ESXi (3.5-5.5U2), troubleshooting, upgrade, patching, management
• VMware VCenter Server (5.1-5.5, 6.0), troubleshooting, management
• VMware VSphere (Web and client for virtual machine and ESXI host management), troubleshooting, upgrade, patching, management.
• Microsoft Hyper-V (2K08-2K12), management, troubleshooting.
• Network troubleshooting at platform level
• HP Enclosures C7000 G2/G3, troubleshooting, upgrade, hardware

Desired Compensation / Salary:
Min $40.000

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