Position Desired: Project Manager

Cover Letter:
**** ****
Phone: (***) ***-****
Email: ****@*****.***
SERVICE PROFESSIONAL
Bilingual: Fluent in English and Spanish
Accomplished and detailed service professional with extensive experience working in various customer
service roles. Adept at liaising with customers and increasing product and service awareness and
generating sales. Possesses an ability to research markets and audiences, collaborate on campaigns and
strategies and secure new clients. Exceptional communication skills help foster lasting relationships.
▪ Computer Skills: Salesforce, Oracle, CRM, Apple OXS and Microsoft
Education & Training
Bachelor of Business Administration: International Business,
University of Houston Downtown, Houston, TX, 2014
Professional Experience
NCI BUILDING SYSTEMS, HOUSTON, TX 2014 – PRESENT
PROJECT MANAGER
▪ Facilitate cost-effectiveness and ensure customer satisfaction by advising builders and customers on
building design, layout and details; Estimate projects, and manage the projects from beginning to end
until they successfully shipped.
▪ Ensure customer expectations are met and work is processed expeditiously by clarifying purchase
orders received, defining the scope of work completed and generating internal work orders.
▪ Key member of the strategic accounts team responsible for project managing national accounts.
▪ Successfully project managed projects ranging from $70K up to $3M.
T-MOBILE, KATY, TX 2011 – 2014
SALES ASSOCIATE
▪ Generated revenue by listening to the customers’ needs and making recommendations on products.
▪ Increased sales by introducing products and services to new and existing customers.
▪ Mentored and coached other team members; provided advice and assistance as needed.
▪ Attained high scores from management for delivering exemplary customer service via collaboration
with customers, answering questions as they arose and uncovering solutions to issues.
▪ Earned the Top Sales Associat

Desired Compensation / Salary:
$68,000/year

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