Position Desired: Clerical

Cover Letter:
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Summary
Dedicated and focused assistant/admin who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals.  Answering a high volume of income calls while handling in-person inquiries from clients and colleagues.  Flexible and hardworking with a strong drive to succeed.

Education
Sam Houston State University 01/2017-12/2018
Master’s degree: Criminal Justice
Sam Houston State University 08/2012-12/2015
Bachelor Degree
Major: Criminal Justice; Psychology
Minor: Human Services
Experience
Loan officer Assistant for Skip Scott (CMG Financial)
Assistant 12/2017-Present
• Communicate with parties to the transaction to update them on loan status
• Scheduling appointments for the loan officer
• Marketing and Prospecting for new client
• Assist in data entry and making spreadsheets for Loan Officer
• Ensuring efficient and prompt service
US Department of Homeland Security
Intern 08/2015-12/2015
• Developed numerous charts for officer review and education
• Assisted in electronic surveillance of devices
• Assisted in obtaining travel documents and packages to facilitate alien removal
• Assisted in compiling procedural reports
• Reviewed case assignments to help determine whether detainees were eligible for release form detention
Once Upon a Child
Assistant Manager 05/2012-05/2014
• Supported the manager in performing management functions, including training and staffing
• Investigated and resolved customer issues and complaints
• Implemented the organization’s operational guidelines, standards and policies
• Monitored and managed operational activities through ought the work day
• Kept track of cash deposits, withdrawals, and daily transactions
Sam Houston- Foreign Language Department
Lab

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