Position Desired: IT position

Cover Letter:
Mike ****
10600 Six Pines #1813
The Woodlands, TX 77380
(***) ***-****


Summary of Qualifications

Customer focused professional with 20 years of experience in installing, upgrading and managing servers and business applications. Well-developed analytical skills with proven problem solving capabilities. Committed to a high standard of customer service, quality of work and the desire for learning and growing

Professional experience

Hewlett Packard/HPE/DXC, Houston, TX May 2007 –April 2017

Windows L3 IT Systems Administration Windows Engineer working for IT Infrastructure Organization

• Windows Platform O.S Level L3 support (Windows 2K03-2K12R2), Installation, troubleshooting, upgrade, configuration, patching, management. Distribute server updates via Update manager
• VERITAS Storage Foundations/Cluster server (Version 5.1-6.1), troubleshooting, upgrade, patching, management.
• Microsoft Cluster Server (Win 2K03-2K12R2), troubleshooting, upgrade, configuration, patching, management
• Participated in escalations for Windows servers, including Exchange, SharePoint, Web and proprietary applications.
• VMware ESX/ESXi (3.5-5.5U2), troubleshooting, upgrade, configuration, patching, management
• VMware VCenter Server (5.1-5.5), troubleshooting, management, configuration.
• VMware VSphere (Web and client for virtual machine and ESXI host management), troubleshooting, upgrade, configuration, patching, management.
• Microsoft Hyper-V (2K08-2K12), Management, Troubleshooting.
• Network Troubleshooting at Platform level
• HP Enclosures C7000 G2/G3, Troubleshooting, Upgrade, hardware maintenance.
• HP DL/BL Server Models (G1-G9/AMD and INTEL), Troubleshooting, Upgrade, hardware maintenance.
• HP Virtual Connect Manager (VCM), Troubleshooting, Upgrade.
• HP Virtual Connect Enterprise Manager (VCEM), Troubleshooting.
• Incident/Change/Problem Manageme

Desired Compensation / Salary:
Min $25.00 hr

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