Position Desired: Administrative Assistant

Cover Letter:
Professional Profile
Professional and enthusiastic self-starter with 20 + year’s office clerical and administrative experience with strong secretarial and organizational skills. Excellent verbal, written, follow up and communications skills. Knowledgeable in current industry trends and technology.
*Documented success using MS Word, Excel, PowerPoint, Access, Outlook, SAP, SharePoint, MAS, AS400, AX . Well qualified to operate a variety of office multi-line phone systems , copiers, printers, scanners, facsimile, calculators and postal machines.


Briggs Equipment 08/24/2014 – 7/27/2016
*Administrative Assistant/Periodic Maintenance Specialist
Accomplishments:
• Manage, oversee and schedule the work load for seven technicians.
• Dispatch technicians to customer’s location
• Maintain and keep current the scheduling of over 3,000 pieces of equipment.
• Provide accurate quotes for service maintenance to customers
• Heavy data entry of new customer information including billing credentials, multiple address locations and customer equipment information, requiring complete accuracy.
• Maintain contacts and calendars in Outlook
• Record technician’s time, enter into database and process time cards for payroll.
• Create reports and Excel spreadsheets daily utilizing internet searches, various databases and resources.
• Follow strict guidelines pertaining to requirements of maintenance, ordering parts and billing costs for high end customers.
• Work closely with outside sales representatives in maintaining customer profiles, contact information, customer equipment and scheduling.
• Because of my ability to communicate in a professional manner, I was designated as the first point of contact for a high volume of telephone calls.
• Daily phone contact and creation of professional email correspondence with highly ra

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