Position Desired: Operations Manager

Cover Letter:
EXPERIENCE
W&B Service Co.—Houston, TX
Branch Manager
Results
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****@*****.*** LinkedIn: bit.ly/M**** 1 (713) 828­1141

➢ All day­to­day operations
➢ Branch P&L goals
➢ Operations team/productivity ➢ A/P & A/R
➢ Sales team
➢ Parts team
➢ Inventory/cycle counts ➢ Facilities maintenance
➢ 2015 & 2016 led team to the Top­5 Workplaces in Houston ( Chron.com/TopWorkplaces )
➢ 2015 #1 Workplace in Houston Texas Where Employees Feel Appreciated (as voted by employees)
➢ 2015 Company Award Best Parts Department
➢ Re­established relationships with customers that had lost faith in W&B, adding to customer base
➢ Increased GP in operations year over year
➢ Developed processes with EE to ensure repeatability
➢ Created safety­first culture
Wilsonart—Fletcher, NC 1986­2014
Plant Manager (Fletcher, NC & Montreal, QC), Supervisor, Foreman, Machine Operator, Warehouse 1
Results
➢ Increased Montreal plant ROS from 8% to 18.8% in 18 months
➢ Negotiated labor union contracts with union leader while plant manager in Montreal
➢ Designed the flow of a 100,000 sq. Ft. Distribution facility
➢ Est. 1st facility in the company to have zero landfill waste
➢ 2012 2nd Place—U.S. Fleet Safety in Fleets 10­50 Million Miles
➢ 2011 Best­Looking Fleet, 10­50 Million Miles
➢ Re­established Wilsonart in NC as a United Way Corporate Leader, surpassing previous goals
EDUCATION Temple College— Business, Management, ****eting, and Related Support Services AWARDS/CERTIFICATIONS
➢ 2005 & 2006 Wilsonart President’s Awards—Employee with greatest impact on company success ➢ Dale Carnegie Highest Achievement Award
➢ Certified Fire Fighter—TEEX Brayton Fire Training Field, College Station, Texas
➢ Certified Emergency Care Attendant—First­Response in Emergency Aid
➢ Best­Practice Award (North Carolina)—Machine shaft design to reduce vibration and breakdowns VOLUNT

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