Position Desired: Administrative Assistant

Cover Letter:
Throughout my career I have earned exceptional performance reviews and am confident that when you review my resume, you will see that my background of over 20 years of hands on experience in all facets of office Administrative/Clerical and Customer Service will qualify me for the outstanding individual you are searching for. My accomplishments are derived from my interpersonal and communication skills, strong attention to detail and unparalleled work ethics. I am well qualified to operate a variety of office multi-line phone systems , copiers, printers, scanners, facsimile, calculators and postal machines. I also possess Computer expertise, with proficiency in SAP and all MS Office programs (Word, Excel, PowerPoint, Outlook and Access).


Resume:

Briggs Equipment 08/24/2014 –
*Administrative Assistant/Periodic Maintenance Specialist

• Manage, oversee and schedule the work load for 7 maintenance technicians.
• Account Management: Heavy data entry of new customer information including billing credentials, multiple address locations and customer equipment information requiring complete accuracy.
• Work closely with outside sales representatives in maintaining customer profiles and their equipment.
• Customer service representative: Because of my ability to communicate in a professional manner, I was designated as first point of telephone contact.
• Frequent phone contact and email correspondence with high end customers such as Dow Chemical, Baker Hughes, Shell, Exxon, Lowes and Lyondell requiring a professional demeanor.
• Create work orders for repairs and PM Service for all Briggs customers.
• Creation and maintenance of customer billing plans, Periodic Maintenance and Guaranteed Maintenance contracts and reoccurring schedules in Briggs Equipment AX data base.


Harris County, Texas – Information Technology Cen

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