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Cover Letter:
**** ****
Customer Service
8627 Hufsmith
Tomball, TX 77375
****@*****.***
(***) ***-****

• Customer service representative 10 years of experience in retail and food service industry. Friendly and outgoing. Achieve record-high sales, along with customer satisfaction ratings.
• Willing to embark on and embrace new ideas to expand my horizons. Moved to China; therefore, thrusting myself into a situation that required an open mind and a belief in myself to thrive. Allowed me the ability to assimilate into a new culture and environment.
Skills and Activities
• Conversational Mandarin Chinese​​​-Volunteer Beijing Olympic Games
• Microsoft Excel, power point, word, outlook​​-Volunteer fitness coordinator
• Extensive background in customer service​​-NAM donation center volunteer
Professional Experience
Sambuca restaurant, Texas 12/14 to Sambuca apresent
Head waitress, bartender, catering server, trainer
Making sure guests receive food and beverages in a timely and correct manner. Assisted in catering parties at Sambuca and at other locations. In charge of set up and break down of private parties. In charge of making sure client's needs are met.
House of Blues-Houston, Texas​​​​08/09 to 05/14
Head waitress, bartender, cocktail server
Making sure guests receive food and beverages in a timely manner. Assist in catering parties. Help out in companies private dining Foundation room, and music hall. In charge of all cash and credit card payments. Oversee other waiters work to make sure the restaurant is set up for the next day.
Selected contributions:
• Highest sales every month
• Winner of three month long sales contest
• Voted hardest worker in the venue
Toyota Center-Houston, Texas​​​​10/12 to 01/14
Suite attendant and cocktail server
Attending to high-end guests needs making sure their suite is set up and properly taken care of throughout the event. Cocktail waitressing courts

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Last Updated: Jul 18, 2016 @ 7:06pm



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