Position Desired: Quality Control, Manager

Cover Letter:
Seeking an opportunity with a fast paced and growing organization utilizing stellar problem-solving skills and excellence in delivering customer services in order to ensure recurring business and success.
Twelve years of management and training experience, directing and motivating others to meet objectives within a diverse work environment. Attention to detail, well organized, prioritizing, and multitasking. Develop and maintain strong interpersonal relationships, effective problem solver, and thorough researcher.

Quality Contol
Micro Forms August 2014 - May 8, 2016
∙ Quality Control Specialist - ensuring product delivery is tested, measured, and meets companies rigid guidelines.
∙ Heavy investment in training, Reproduction, Safety protocols, quality equipment, and the latest advances in metal forming technology.
∙ Achieved and supported select vendors that are managed and committed to quality, on-time performance.
∙ A three-tiered approach to total quality management: design, control, and continuous improvement.
∙ Involvement and support of the entire workforce through personal and active ownership.


Professional Training Wax Specialist
European Wax Center July 2009- Nov. 2013
∙ Re booking guest for their next appointment, developed and maintain exceptional relationships with guests that result in 83% repeats month to month.
∙ Increased monthly revenue by 100% from last year, $2842 in October 2012 to $6,112 in October 2013.
∙ Improved process tripling the number of services per ticket.
∙ Diverse product and active ingredient knowledge to specify a home skin care regime add strength to retail sales.
∙ Consistently one of the top sellers in services and retail.
∙ Staff training and development, open and close the store, answering and scheduling guests, maintain a clean waiting room.
∙ Maintained entire inventories of supplies and ensured supplies and purchases were in line with company procedures and policies.

Desired Compensation / Salary:
$15.00

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