Field Application Engineer
Reports to: Global Director of Technical Support
Location: Headquarters based and virtual office positions available
Uni-Pixel Display, Inc. (headquartered in The Woodlands, TX) has developed award winning patented technologies and is recognized as one of the most innovative micro-cap companies in the world. We are the leader in Performance Engineered Films�. UniPixel's Performance Engineered Films� (PEF) uniquely enable multiple film-based applications. UniPixel has commercialized protective cover film under the Diamond Guard� brand and UniBoss� a breakthrough fully additive film based projected capacitive touch sensor product. We partner with OEMs to commercialize our PEF into electronic film for applications like touch panels, electronic circuits, antennas (e.g. RFID), EMI/RFI shielding and many others.
UniPixel Display, Inc. is currently recruiting Field Application Engineers to provide technical support for UniPixel�s product technology from the design phase at the OEM level to integration of our processes at the contract manufacturer and EMS customer sites. FAE positions will be major account focused servicing customer locations on a global basis with locations in North America, Europe, China, and Southeast Asia.
� Aid customers through the full design cycle from product conception, DFM analysis, manufacturing best practices, assembly support and product warranty resolution.
� Provide field technical support, responding to customers' technical questions relative to products.
� Support the product sales process and provide creative, thorough and practical problem resolution.
� Be the first-level key contact and product line technical expert for a specific customer or series of UniPixel customers.
� When requested generate application notes, technical articles, and technical presentations.
� Effectively position UniPixel products against the competition and promote value differentiation.
� Design and create customer templates, reference designs, and solutions to support key touch controller interface.
� Support sales plans in conjunction with the Regional and Corporate Sales Management.
� Support regional distribution and/or manufacturers rep sales.
� Identify, track and communicate customer project development schedule to sales team.
� Provide technical training.
� As required support other FAE�s in critical problem and customer support activities.
� Bachelor degree required - BS/ME, BS/EE, BS/Chem E, BS Chemistry. Master�s degree a plus.
� 5+ years printed circuit, flexible circuit, touch sensor, or LCD design experience including working hands-on knowledge of manufacturing processes and downstream use of product technology. Touch sensor experience ideal.
� Mobile Consumer design experience (mobile phone, tablet, notebook computer)
� Ability to travel extensively to support key customer technical requirements. Heavy Asia travel up to 50% expected.
� Self-motivated and driven.
� Strong written and verbal communication skills and the ability to work in team environment with multiple groups.
� Must be detail oriented with strong customer service skills. Must be able to work on more than one task at a time, strong multi-tasking skills are a must
� High level of PC skills with knowledge of MS Office Suite.
Applicants must be at least 18 years or older, must be willing to take a drug test and background check as part of the selection process and must have legal authorization to work in the United States.
UniPixel does not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other proscribed category set forth in federal or state regulations.
Employee - Full Time
$85-120,000 plus bonus, plus stock options
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