We are looking for immediate help in our customer service rep/ Front Desk Clerk. Experienced preferred but will train the right person.
- Assisting customers over the phone, through live chat and email before, during and after the sale
- Troubleshooting customer issues and complaints with the aim of leaving all users satisfied
- Processing returns in a fast-paced environment
Desired Skills & Experience
- Have impeccable writing skills and a friendly and professional phone manner
- Be even-tempered, with the ability to work well under pressure and in the face of high volumes of support inquiries
- Be extremely tech savvy, with the ability to quickly catch onto new tech software
- Be a fast learner who's willing to hit the ground running
- Have a flexible schedule and willingness to work non-traditional hours when asked.
- Previous customer support experience, especially at a start-up or mid-range e-commerce site
- Must be able & willing to work weekends when asked to.
Employee - Full Time
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Interested candidates can send in there resumes and work history to [email protected]