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Utility Services in The Woodlands, TX

The Woodlands Electricity & Power

The Woodlands is served by two electric utilities including Entergy, a service provider that is fully regulated by the Public Utility Commission of Texas, and CenterPoint Energy, a "deregulated" electricity provider in which the customer chooses the Retail Electric Provider (REP) to supply their electricity.

Montgomery County:
     Entergy - 800-368-3749
     CenterPoint - 800-752-8036

Harris County:
     Center Point - 800-752-8036

Take a moment and compare rates at, a free service provided by the Mayor's office.

The Woodlands Cable TV and Internet Service Providers

A cable TV provider's serviceability and availability can be affected by many things, including basic geography, as well as exclusives at apartment communities, subdivisions and municipalities.

Comcast - 713-341-1000
Direct TV - 877-299-9320

The Woodlands Phone Service

Reliant Energy/Entex  -  800-752-8036
Centerpoint   -  800-752-8036

Mail and Mailbox Key

Visit your closest local post office if you need to set up your mailbox and receive a mailbox key.  Click here for a list of Woodlands Post Offices.

The Woodlands Natural Gas Utilities

CenterPoint Energy  - (800) 752-8036
Reliant Energy / Entex  - 800-752-8036

The Woodlands Water & Sewer Utilities

The Woodlands Joint Powers Agency is the central management agency for the eleven Municipal Utility Districts (MUDs) that currently serve The Woodlands in Montgomery County. You can pay your water bill and MUD taxes online at their web site:

WJPA phone: 281-367-1271

WJPA Offices:
2455 Lake Robins Dr, Ste 100
The Woodlands, TX 77380

The Woodlands Waste Management and Garbage Services

Waste services in The Woodlands are provided by Waste Management. Services include regular residential curbside garbage pickup, curbside recycling, yard waste pickup, bulky waste pickup, and commercial services. You can also use the web site to pay your waste bill online at:

Garbage collection in The Woodlands occurs once a week on the same day between 7 am and 7 pm. You must have all items placed at the curb by 7 am on your service day to ensure service.

Conroe Waste Management Office: 713-686-6666
General Customer Service: 800-553-1902

Waste Management Office Location:
2749 Loop 336 East
Conroe, TX  7301

Click Here for more information from the Township on Trash Collection and Recycling in The Woodlands.

Recycling in The Woodlands

More information about recycling in The Woodlands >


posted Aug. 15th, 2016 - 3:23pm
samuel diab says:
all callers that 2813671271 the service number get router to my local cell phone number started this morning 08/15 calls get routed to my number 2815364376 , please recreat call the water utility number and you ll see callers will be routed to my personal number

posted Jul. 26th, 2016 - 2:01pm
New resident says:
Lost my mailbox key. What does it cost the replace? Does it matter which usps office I go to?

posted Jun. 27th, 2016 - 12:35pm
Jason Jennings says:
in regards to media (internet/phone/cable)
i choose comcast.. for 200$ a month.. I am in heaven with what they give me for all 3..
advise get comcast Xfinity X1.. none of the other platforms..
net speed is 180 megab per second.. i can download a blueray movie in 10 minites.. thats jesus fast...

posted Jun. 27th, 2016 - 12:31pm
Jason Jennings says:
ENTERGY charges .12 cents a KW for electricity.. unregulated providers you can get the KW for 4-6cents per.. this is ripping the money outa my familys pockets.. 160$ electric bill... and my family in conroe and houston, for twice the size property is only 30-50$ a month...
ENTERGY your not going to heaven..

posted Mar. 10th, 2016 - 3:15pm
hah0528 says:
Moved to Texas 1.5 years ago, and settled in The Woodlands right away. I seriously would not have moved to this beautiful city if I had known Comcast and At&t were the only options here, and AT&T is barely holding on. I have serious buyer\'s remorse. I have gone through 4 routers, and hours of my life I can never get back on the phone with Comcast customer service. We are a young family of two graduate students with an elementary school kid, and we have to take turns on the computer to complete our workloads, not to mention pay ungodly amounts of money to get the pathetic service. Please, its 2016, get with the times! You have to have more options to bring people in and keep them. Lets get Google Fiber here!

posted Aug. 20th, 2015 - 4:41pm
HighOaks says:
We were able to get AT&T Internet and Cable service, but were still stuck with Entergy which did NOT offer any renewable energy sources. The Woodlands professes to be all about the trees, but can\'t find a provider to give us non-fossil fuel energy?

posted Nov. 25th, 2014 - 1:16pm
Entergy is the rudest and most non-communicating company I have ever dealt with other than Comcast. I have spent 24 hours and many calls and transfers trying to clear up a problem and trust me--nobody there cares what my problem is. I might as well be talking to a series of walls. Rude walls. These two so-called businesses need to look up the words \"customer\" and \"SERVCE\" and what they mean together. Horrible. Off the charts. PLEASE The Woodlands a CHOICE!!

posted Oct. 25th, 2014 - 1:14pm
Abornet says:
To be fair, there are certain very specific areas of the Woodlands that have Centerpoint energy(which offers many energy choices) and some selection of internet providers. Unfortunately no map is offered on The Woodlands web site showing locations outside the DOME. I have not been able to find them. Apparently you have to contact a Realtor to find out.

posted Oct. 25th, 2014 - 1:05pm
Abornet says:
The Woodlands, despite all its amenities is a total cash cow for Comcast and Entergy. Entergy has been pretending to try to open up to competition for like 10 years and still nothing has happened. Same with Comcast. I suggest to people wanting to move here, if you don\'t care about having a choice, in a lot of things, then go ahead move on in, but if you want choices you will be very wise to look at the surrounding communities that are very nice but not under the DOME like The Woodlands.

posted Oct. 14th, 2014 - 10:08am
dan says:
More internet and TV providers, please! How can these companies have monopolies??!

posted Jul. 6th, 2014 - 12:01pm
For the people moving back to the woodlands I am selling my home by owner and would love to sell to you!

posted Jun. 23rd, 2014 - 5:30pm
JenMek says:
I lived in the Woodlands previously and am moving back. I\'ll be glad to get Comcast back as TV/Internet here in NY is horrible. I never had the issues with Comcast as y\'all describe it and I had Comcast for 7+ years.

The number of cable providers isn\'t the responsibility of The Woodlands. There are options. Choose one. If you want Verizon FIOS, then get them to bring their service to Texas. That\'s Verizon\'s task, not The Woodlands.

Y\'all need to stop complaining and be happy you can live in an area like The Woodlands.

3rd World Issues, for sure! Geez.

posted Apr. 1st, 2014 - 4:33pm
Mike says:
Just bought a town home in East Shore, closed, went to move in a found that it takes two days before I can get my power turned on. And I have no choice but to use Entergy. Beware future homeowners.

posted Jan. 28th, 2014 - 3:43pm
Comcast is TERRIBLE. The Internet cuts off about once a month and takes a day or longer to resolve the issue and get it up and running, which has always been confirmed a service issue... And the employee in the local store treat pAying customers like foreigners when they talk down to you and suggest over prices \"upgrades\".. Please bring in someone else!

posted Jan. 21st, 2014 - 9:08pm
23 says:
You can get more than Comcast. I have Uverse, for example. I\'ve also had DirecTV.

posted Nov. 26th, 2013 - 7:50pm
Fly right says:
I am moving to The Woodlands in Dec and was shocked at the monopoly Comcast has in the area. Comcast Internet ONLY was $65 monthly. That is more than any other place I have lived.
It would benefit the people of the Woodlands to have other options and more competition and hence better service as it sounds like many current residents would be flocking from Comcast for very good reason.

posted Aug. 22nd, 2013 - 4:27pm
Internet Providers? says:
Please add more internet providers in the area. Comcast has unreasonable prices and horrible service!

posted Aug. 5th, 2013 - 2:02pm
Shea says:
Who do i contact to report a street light is burned out on Player Ridge Circle in the Player Crest Subdivision?

posted Jul. 12th, 2013 - 4:12pm
a says:
ahh the Magic of the woodlands.

posted Jul. 10th, 2013 - 9:05pm
Comcast is the worst we need something, UVERSE Please says:
My Internet has been down for 3 weeks now. The DVR just wiped all my recorded settings. My cable box keeps rebooting and all the call center in India can say is sorry can we walk you through tier one troubleshooting over and over. I have spent 4 hours on the phone this week just trying to get my internet back up, event bought a new modem. Done with Comcast, but dont want to move to DirectTV because with some of the storms here will interrupt service. So please give us options, we desperately need them....



posted Jul. 7th, 2013 - 10:35am
Diana Barnett says:
I would really like the option of Verizon FiOS for television service.
We have cell and internet service through them, and I would like to do a package/bundle with one company.

posted May. 5th, 2013 - 2:39am
Elvin Kwon says:
I got my first smartphone last year from here. I was very very lucky :)

posted Feb. 21st, 2013 - 11:52am
More choices please! says:
YES! More service providers! Seriously Comcast stinks! Why do we have these monopolies in TWL anyway?

posted Nov. 8th, 2012 - 6:32pm
You need more ISP! says:
Seriously, you REALLY need more internet service providers! Comcast is usually slow, and is not up 24/7! They constantly go down! Look in to other ISPs, like Verizon FIoS or Google Fiber!!! If Google Fiber came here, you would have many HAPPY people, not miserable people having crap internet! You would also get more people moving in, business will grow! The modern world is here, and you need to keep up.

Please Look In To Other Internet Service Providers, Thank You!

posted Oct. 5th, 2011 - 11:37am
more taxes? says:
I just looked at my ATT cell phone bill and am now paying a 'telecommunication tax'. However, I can find no reference to it on this website. Where can I get more information on this tax?


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