Customer Service Rep / Front Desk Clerk - The Woodlands Jobs

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Last Updated: May 2, 2013 - 11:50am

Help Wanted:
Job Description:
We are looking for immediate help in our customer service rep / Front Desk Clerk. Experienced preferred but will train the right person.

Responsibilities include:
- Assisting customers over the phone, through live chat and email before, during and after the sale
- Troubleshooting customer issues and complaints with the aim of leaving all users satisfied
- Processing returns in a fast-paced environment

Skills Required:
Desired Skills & Experience

You must:
- Have impeccable writing skills and a friendly and professional phone manner
- Be even-tempered, with the ability to work well under pressure and in the face of high volumes of support inquiries
- Be extremely tech savvy, with the ability to quickly catch onto new tech software
- Be a fast learner who's willing to hit the ground running
- Have a flexible schedule and willingness to work non-traditional hours when asked.
- Previous customer support experience, especially at a start-up or mid-range e-commerce site
- Must be able & willing to work weekends when asked to.

Interested candidates can send in there resumes and work history to katebally861@yahoo. com

Employment Type: Employee - Full Time

Employer Information
Employer: Wolfpack Software Ltd

Contact Information
Contact: Sharon Corum
Phone: 210-884-3835

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