Delivery Analyst III - Payroll Implementation Job

Job Description:
Aon Hewitt is the global leader in human capital consulting and outsourcing solutions. The company partners with organizations to solve their most complex benefits, talent and related financial challenges, and improve business performance. Aon Hewitt designs, implements, communicates and administers a wide range of human capital, retirement, investment management, health care, compensation and talent management strategies. With more than 29, 000 professionals in 90 countries, Aon Hewitt makes the world a better place to work for clients and their employees. For more information on Aon Hewitt, please visit www. aonhewitt. com.

The Delivery Analyst is responsible for:

Client Meetings
-Participate and gather system / process requirements
-Consult with client and internal teams around best practice to meet client objectives
-Review of process documentation with client

Implementation Configuration / Lift and shift transition
-Provide basic functional guidance in the design and development of system parameters for configuration
-Analyze client requirements and consult with internal project team, development, or SME where appropriate to identify best solution.
-Shadow and reverse shadow client processes for lift and shift transitions

Testing
-Write test scripts for UAT (User Acceptance Testing) and SRT (Service Rehearsal Testing)
-Execute test scripts UAT and SRT test scripts
-Analyze Parallel testing difference and identify acceptable known differences from defects
-Document and report Defects

Documentation
-Create requirements documentation / functional specifications
-Review functional specifications with development team.
-Write Standard Operating Procedures for the Operations Team
-Create Job Aids and training materials for Operations Team
-Create and document MS Access databases as needed for capturing client metrics, etc

Training
-Create training schedule for Operations team
-Conduct training sessions for the Operations team
-Provide side by side instruction to Operations team members during stabilization period

Project Management
-Preparation and communication to Project Manager for client status meeting
-Manage specific action items per project plan
-Maintain regular communications regarding project issues, risks, and needs with Project Manager.
-Classify problems as system, training, or process and recommend appropriate resolution path to the -Project Manager when necessary
-Identify and implement solutions in cooperation with other team members, end-users and customers
-Provide input for cutover, in-flight and readiness planning

Skills Required:
-Bachelors degree in related field (Finance, Accounting, Computer Science, etc) or equivalent experience
-CPP a plus
-2 years Payroll (beginning to end) functional experience
-Payroll Implementation experience
-Process Design and documentation experience
-Experience in identifying and implementing process solutions
-Experience with developing test scripts, executing against scripts and reporting defects
-Training Development and Delivery experience
-Access Database Development experience
-Experience in Developing and document processes to capture service delivery metrics
-Functional experience with SAP or PeopleSoft payroll platforms
-Experience with process improvement
-Project Management experience - secondary to functional and implementation experience
-Experience working with diverse - multi cultural teams a plus but not required

Skills / Competencies
-Strong Analytical skills
-Strong problem solving / Decision making skills
-Strong Customer Service skills
-Ability to Learn on the Fly
-Detail Oriented
-Microsoft Office skills including proficiency with Access
-Team Player
-Excellent written and verbal communication skills with both internal and external clients
-Ability to deal with Ambiguity
-Excellent time management skills
-Ability to adapt to change

All positions require an applicant who has accepted an offer to undergo a background check. The checks run are based on the nature of the position. Background checks may include some or all of the following: SSN / SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and / or drug test. By applying for a position with Aon Hewitt, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Aon Hewitt's employment policies. You will be notified during the hiring process which checks are required by the position.

Aon Hewitt is an Equal Opportunity Employer Committed to Diversity, M / F / D / V

Compensation:
Competitive salary plus bonus

Employment Type: Employee - Full Time

Contact this Employer

Delivery Analyst III - Payroll Implementation - The Woodlands Jobs